Welcome to the MPS Group

The MPS Group focus is on the importance of a Managed Print Strategy and offers a valuable way to reduce expenses and increase productivity by assisting organizations in implementing strategies to better manage their office printing environment.

Supply Request

Are you a new or existing customer that is in need of printer or copier supplies? Contact our office and we will have a tech contact you shortly.

Service Request

Are you a new or existing customer that is in need of your equipment serviced? Contact our office and we will have a tech contact you shortly..

Showing posts with label san antonio printer company. Show all posts
Showing posts with label san antonio printer company. Show all posts

Friday, October 24, 2014

KYOCERA ECOSYS P6026cdn [PRODUCTS WE OFFER]


KYOCERA ECOSYS P6026cdn will enhance your work group with a professional office color printing solution. It is made of KYOCERA's  renowned long-life components, which help to reduce waste and give the printer the exceptional reliability KYOCERA stands for. To make sure it is a pleasant tool to share a room with, they made it very compact and quiet. And even though it produces color prints of astounding clarity in no time, it uses very little energy – thus treating both the environment and your budget with utter care.

SPECIFICATIONS

Functions Network Print
Speed 28/28 PPM (Black/Color)
Max Monthly Duty Cycle 65,000 Pages per Month
Resolution 600 x 600 dpi, 9,600 x 600 multi bit Interpolated Resolution
Standard Paper Supply 500 Sheet Drawer, 50 Sheet Multipurpose Tray (MPT)
Max Paper Size 8.5" x 14"
Max Paper Weight Drawers 32 lb Bond MPT: 120 lb Index
Original Size 8.5" x 14"
Network Connectivity Standard 10/100/1000BaseTX
PDL PCL6 (PCL5c, PCLXL), KPDL3 (PS3)










Request A Quote


If you or a business partner are currently looking into saving money with purchasing new equipment and would like more information on our products and services, please contact James Thomas at the MPS Group:

TELEPHONE: 210-344-0332
EMAIL: info@fixmyprinter.com

Tuesday, October 21, 2014

Outstanding Customer Service

All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will. Our customers do not want to be treated like another statistic along an assembly line. They want to be treated with respect. It is very important that customers of the MPS Group realize how important their business is to us.

Imagine if you were a daily customer at a bank, restaurant, or some other establishment. And every day you walked in, a sales associate would take care of your business, than hurry you out the door, without so much as a hi, bye, or even making eye contact for that matter. Now you don’t necessarily go to these places to make new friends, but you would think that the experience could be just a little bit positive.

Maybe this isn’t enough to make someone take their business elsewhere. However, it just might if they were approached by our competition, and our competition gave them an idea of just how the grass can be greener on the other side, and managed to swipe that customer from us  The most important thing to our customers when doing business is customer service. People want to be treated with respect. They want to be addressed by name, they want their phone calls returned, and they want their problems resolved in a timely fashion. Customer service, believe it or not, is more important to people than the amount of the product, or the over all fees’ they have to pay.

Before we discuss pricing, the MPS Group gives its potential costumers great customer service up front.

Excellent customer service is a great way the MPS Group builds customer relationships, as well as customer loyalty. When there is customer loyalty, they won’t be so quick to jump ship when approached by our competitors.

Customers continually have the peace of mind that service have with us  is secure. Customers know if ever there is a problem, or if they have a question, the MPS Group will be there to resolve their issue, regardless of what it may be.

Maybe right now you or someone you know are not getting the outstanding customer service you deserve from your current vendor.  If you or a business partner are currently looking into getting outstanding customer service and would like more information on our products and services, please contact James Thomas at the MPS Group:

TELEPHONE: 210-344-0332
EMAIL: info@fixmyprinter.com

Tuesday, October 7, 2014

Local and Accountable


In today’s society, people are always on the go and do not have time to waste.  We’re constantly checking our phones for emails and updated status posts.  When we’re at home, we fast forward through the commercials on our DVR.  We’ve seemed to run out of time to talk to people on the phone.  We send text messages instead of calling people because our lives have become so busy and filled with family, work, meetings, extra activities that we can’t stand around waiting for someone to pick up and have a conversation with them. 

If you are a busy consumer and you call a business and you get an automated operator asking you to push buttons to get to an operator with your language choice, more than likely you’re not going to be very happy when someone finally does pick up.  Chances are, that person is going to be in another city with no sense of accountability towards your concerns.

At the MPS Group, we are local and accountable.  Any time you call us you’re never going to get an out of state representative.  When you talk to our personnel, you’re going to get the satisfaction we understand your time is valuable and we do not want to waste one minute of it.    The MPS Group will take each concern, no matter how small it may be, and hold ourselves accountable for service we’ve promised to uphold for you.

The bigger printer companies are easy to gravitate to. They’re big. They’re shiny.  They’re well known and have deep pockets for advertising to get your attention.   Yet, does the bigger printer company’s boss know your name?  Does the bigger printer company know you by anything more than an invoice going out every month?  When you have an issue with equipment, they send out “technicians” who are contracted by the company.  They aren’t actual employees of the bigger printer companies.   

Furthermore, even is a client calls one of the bigger printer company’s 800 number, which is usually out of state, that bigger printer company usually tasks out the MPS Group to handle their service calls.

Why not save your valuable time, call the MPS Group directly for your equipment service and repair.


At the MPS Group, we are local.  At the MPS Group, we are accountable. 





If you or a  business partner are currently looking into saving money with purchasing new equipment and would like more information on our products and services, please contact James Thomas at the MPS Group:

TELEPHONE: 210-344-0332
EMAIL: info@fixmyprinter.com


We look forward to doing business with you.